ZONEX

Privacy Policy

Last updated: September 11, 2026

Introduction

This Privacy Policy explains how the PrismArts team ("PrismArts," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you access ZoneX (the "Game" or "Service"), available at zonextacticalreach.online. By creating an account or using the Service, you consent to the practices described here.

Information We Collect

We collect the following categories of information:

  • Account information: your email address, username, avatar, and authentication method (email/password or a linked third-party account).
  • Gameplay data: match results, level, experience points, credits, owned items (skins, aircraft, orbitals), wins/losses, nodes captured, king kills, and related progress statistics.
  • Multiplayer data: in-game chat messages you send, your active presence, and network connection details (such as latency).
  • Payment data: when you purchase credit packs, a third-party payment processor handles your transaction. We store the purchase record, order ID, credit amount, and payment status, but we do not store your full card or PayPal account details.
  • Device and usage data: browser type, device characteristics, graphics settings, approximate location derived from your IP address, and anonymous analytics events.
  • Communications: emails you send us (for example, support requests) and authentication emails we send to you.

How We Use Your Information

We use the information we collect to:

  • create, manage, and secure your account;
  • operate the Game, including multiplayer sync and leaderboards;
  • process credit purchases and deliver purchased virtual currency;
  • save and restore your progress and inventory;
  • send you authentication, security, and transactional emails;
  • detect, prevent, and address cheating, fraud, and abuse;
  • analyze and improve performance, stability, and features; and
  • comply with legal obligations.

Third-Party Services

We rely on trusted third-party providers to operate the Game. These providers may process your information as necessary to deliver their services:

  • Authentication & database services — account verification, secure data storage, and player progress.
  • Social sign-in provider — optional sign-in using a third-party account you choose to link.
  • Payment processor — secure handling of credit pack purchases.
  • Network & security services — content delivery, DDoS protection, and network security.
  • Email delivery service — transactional emails sent to registered users.

We do not sell your personal information to third parties. We may share information with providers only as needed to operate the Service, or when required by law.

Cookies and Local Storage

The Game uses browser local storage and session storage to remember your settings (graphics, audio, gameplay preferences), keep you signed in, and display the introductory screens. Advertising services may also use cookies as described below.

Google Advertising and Your Choices

ZoneX includes Google AdSense technology. When advertising is enabled, third-party vendors, including Google, may use cookies to serve ads based on your previous visits to this website or other websites. Google's advertising cookies enable Google and its partners to serve ads based on visits to this and other sites on the Internet.

You can manage or opt out of personalized Google advertising through Google My Ad Center. You can also learn about participating third-party advertising choices at YourAdChoices. These choices do not necessarily remove advertising; ads may be non-personalized.

See how Google uses information from partner sites and Google's Privacy Policy for details about Google's processing. Where consent is required, advertising cookies and personalized advertising require your consent; this policy itself is not a consent request.

Data Retention

We retain your account and gameplay data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Transaction records may be kept for longer where required for legal, tax, or accounting purposes.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at prismartssupport@gmail.com.

Children's Privacy

The Game is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us and we will promptly delete it. Users between 13 and the age of majority in their region should use the Service only with the involvement of a parent or legal guardian.

Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted authentication tokens, row-level access controls, and rate-limited network infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above when we do. Continued use of the Service after a change constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact the PrismArts team at prismartssupport@gmail.com.